Complaint resolved by working together

This complaint case study demonstrates where the Care Inspectorate’s new complaints process involving frontline and provider resolution has worked well. The complainant and the care provider have managed to maintain…

Avoid the spread of eye infections

Eye infections in young children can be a concern for people working in early years services in case the infection is transferred to others. Here is current advice from Health…

Advice initiative on pressure ulcers

A new website – www.pressureulcer.scot – has been launched to give care homes and the public access to best practice in preventing and also dealing with pressure ulcers that develop…