Category Archives: News

Zero tolerance of aggression

The Care Inspectorate, like other public services, has a zero tolerance policy towards aggression and violence. Care Inspectorate employees have the right to work and carry out their duties in…

A Risk Response

New approach to processing and assessing complaints against services Over the past few years, the Care Inspectorate has been trialling a number of new approaches to the way it processes…

Karen’s column

Scotland’s new National Care Standards will be radical. Drafted from the perspective of someone experiencing care, they set out what human rights mean when using any part of our care system. With one set of…