Adults

Complaint resolved by working together

This complaint case study demonstrates where the Care Inspectorate’s new complaints process involving frontline and provider resolution has worked well. The complainant and the care provider have managed to maintain…

Advice initiative on pressure ulcers

A new website – www.pressureulcer.scot – has been launched to give care homes and the public access to best practice in preventing and also dealing with pressure ulcers that develop…

The power of human contact

‘Passion against loneliness’ leads to annual luncheon that brings people together for fun and friendship For thousands of people across Scotland, care at home enables them to live in their…