ncs

Update on the National Care Standards consultation

The Scottish Government’s consultation on the National Care Standards sets out its proposed approach to developing new standards to improve care and protect vulnerable people. The Scottish Government believes this will help people better understand…

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Stage set for care

Dementia support conference attracts 200-strong audience keen to hear latest developments There was great demand for places at the Care Inspectorate’s ‘Shifting Landscapes of Dementia Care’ conference as delegates from across Scotland gathered in Dundee…

3-Making-a-complaint-about-the-CI's-work

Complaints rule changes

The Care Inspectorate has modified its complaints process to meet the requirements of the Scottish Public Services Ombudsman’s (SPSO) model complaints handling procedures. As a result, the Care Inspectorate has published a new procedure for people…